| From the Editor's Desk
Becoming a chatbot: my life as a real estate AIs human backup For one weird year, I was the human who stepped in to make sure a property chatbot didn't blow its cover - I was a person pretending to be a computer pretending to be a person
The recruiter was a chipper woman with a master's degree in English. Previously she had worked as an independent bookseller. "Your experience as an English grad student is ideal for this role," she told me. The position was at a company that made artificial intelligence for real estate. They had developed a product called Brenda, a conversational AI that could answer questions about apartment listings. Brenda had been acquired by a larger company that made software for property managers, and now thousands of properties across the country had put her to work.
Continued here
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