Monday, May 17, 2021

Radical Candor: The surprising secret to being a good boss

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Radical Candor: The surprising secret to being a good boss
Kim Scott - radical candor

The single most important thing a boss can do, is focus on guidance: giving it, receiving it, and encouraging it. Guidance, which is fundamentally just praise and criticism, is usually called "feedback", but feedback is screechy and makes us want to put our hands over our ears. Guidance is something most of us long for. At First Round's CEO Summit, Kim Scott shared a simple tool for ensuring that your team gets the right kind of guidance - a tool she calls 'radical candor.'




15 favourite books
15 favourite books

In this list (and quick summaries) of various books, are some insights that could pivot your thinking about work and life. Here's my favourite part: If true wealth consists in worriless sleeping, clear conscience, reciprocal gratitude, absence of envy, good appetite, muscle strength, physical energy, frequent laughs, no meals alone, no gym class, some physical labor (or hobby), good bowel movements, no meeting rooms, and periodic surprises, then it is largely subtractive (elimination of iatrogenics). Removal is better than addition: Cure illness by finding the cause, not by adding medication. Cure unhappiness by finding the source, not by adding indulgence.




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Silicon Valley has China backwards
Silicon Valley has China backwards

On my own trips to China, I've used WeChat to authenticate my identity at public WiFi spots, pay for food, hail a taxi, book domestic travel, schedule meetings, and, yes, chat with friends and colleagues. The technology behind WeChat is good, but the real breakthrough is that, from a market standpoint, the app already does what dozens of Western firms are still trying to accomplish - bundle an array of consumer services into a single app and scale that app to win market share. When I travel to Silicon Valley - where the mobile payment wars are still nascent - people ask why firms like Facebook and Google haven't brought a successful alternative to the market. But isn't it better to ask why Tencent, which owns WeChat, hasn't brought its solution to the U.S.?




The hand over heart gesture
The hand over heart gesture

When Hillary Clinton told her audience at a rally in Las Vegas, "Here's what I believe," she punctuated those words with not just a vocal flourish but a physical one. Up went her hand, placed over her heart. Michelle Obama put her hand on her heart multiple times when she mentioned her daughters. Khizr Khan, the father of a Muslim United States soldier killed in combat, did the same when the crowd applauded his son's sacrifice. Prime Minister Justin Trudeau of Canada may have inspired the trend: He put his hand to his heart so humbly and so often before cheering audiences during his campaign, it became almost a trademark. The gesture is more common as a greeting or a sign of respect in parts of Asia and the Middle East, so it's possible Mrs. Clinton picked it up while traveling as secretary of state.




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The Degree of Optimal Ignorance
The Degree of Optimal Ignorance

Narayana Murthy has been known for his candour. His quote that Indians have the highest ego per unit of achievement went viral. I tend to agree. This ego is stopping a lot of us from learning and improving ourselves. Found another gem in his oped piece about Azim Premji - "I use a principle called the Degree of Optimal Ignorance (DOI) in every decision I take. This principle states that your knowledge for any decision should be strategic and not be as much as your subordinate and not as little as your boss. You learn to arrive at the optimality through experience." The full oped at the link below.




The Honesty Coffee Shop
The Honesty Coffee Shop

When customers enter the Honesty Coffee Shop in Batanes (Philippines), they will never encounter anyone manning the place. They help themselves to a cup of coffee or a bottle of cola, or can munch on biscuits, fried bananas and sweet potatoes that have been prepared and laid out for them at the counter. After a nice meal, they are expected to pay for the service by dropping cash or coins into a wooden "payment box" at the counter and scribble down what they bought on a notebook. has been operational for 17 years now. There is hope for humanity after all!

















Jim Collins - Good to great
Jim Collins - Good to Great

Jim Collins (author of 'Good to Great') and his team started with 1435 good companies and narrowed it down to 11 great companies that beat the markets by a factor of over 3:1 over a period of 15 years. Companies that make the change from good to great have no name for their transformation - and absolutely no program. They neither rant nor rave about a crisis - and they don't manufacture one where none exists. They don't "motivate" people - their people are self-motivated. There's no evidence of a connection between money and change mastery. And fear doesn't drive change - but it does perpetuate mediocrity. In each of these dramatic, remarkable, good-to-great corporate transformations, we found the same thing: There was no miracle moment. Instead, a down-to-earth, pragmatic, committed-to-excellence process-a framework-kept each company, its leaders, and its people on track for the long haul. In each case, it was the triumph of the Flywheel Effect over the Doom Loop, the victory of steadfast discipline over the quick fix.




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Monday, May 10, 2021

How to hack an election

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CEO Picks - The most popular editorials that have stood the test of time!

How to hack an election
How to hack an election

On his website Rendon calls himself the political consultant who is the "best paid, feared the most, attacked the most, and also the most demanded and most efficient." Rendon saw that hackers could be completely integrated into a modern political operation, running attack ads, researching the opposition, and finding ways to suppress a foe's turnout. Voters trusted what they thought were spontaneous expressions of real people on social media more than they did experts on television and in newspapers. Sepulveda knew that accounts could be faked and social media trends fabricated, all relatively cheaply. He wrote a software program, now called Social Media Predator, to manage and direct a virtual army of fake Twitter accounts. The software let him quickly change names, profile pictures, and biographies to fit any need. Eventually, he discovered, he could manipulate the public debate as easily as moving pieces on a chessboard-or, as he puts it, "When I realized that people believe what the Internet says more than reality, I discovered that I had the power to make people believe almost anything." Andres Sepulveda rigged elections throughout Latin America for almost a decade. He tells his story for the first time here



How China became the land of disastrous corner-cutting
Simple mental models for a lifetime of learning

So, the Chinese have their own version of 'chalta hai' - Chabuduo (or 'close enough'). 'Chalta hai' (the sad cousin of Jugaad) is something that seems to be the outcome when you're surrounded by the cheaply done, the half-assed and the ugly. When failure is unpunished and dedication unrewarded all around, it's hard not to think that close enough is good enough. Chabuduo. Your balcony fell off? Chabuduo. Vaccines are overheated? Chabuduo. !




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Simple mental models for a lifetime of learning
Simple mental models for a lifetime of learning

In this world I think we have two kinds of knowledge: One is Planck knowledge, that of the people who really know. They've paid the dues, they have the aptitude. Then we've got chauffeur knowledge. They have learned to prattle the talk. They may have a big head of hair. They often have fine timbre in their voices. They make a big impression. But in the end what they've got is chauffeur knowledge masquerading as real knowledge. More gems on mental models and learning in this article




What if you had to live on the poverty line!
What if you had to live on the poverty line!

Imagine if someone asked you to live on the poverty line, i.e. at Rs 26 per day! Tushar, an investment banker and Matt, an MIT graduate did exactly that, as an experiment! They moved into their domestic help's tiny apartment. They ended up spending a large part of their day organizing what they would eat - soy nuggets were a wonder food, affordable and high on protein, Parle G biscuits were cheap, 25 paise for 27 calories. They walked long distances, and saved money even on soap to wash their clothes. They could not afford communication by mobiles and internet. It would have been a disaster if they fell ill. For the two twenty-six-year-olds, the experience of "official poverty" was harrowing. More on this and lessons learnt here




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Too sweet or too shrill? The double bind for women
Too sweet or too shrill? The double bind for women

At Fortune 500 companies, fewer than 1 in 20 CEOs are women. What explains the dearth of women in top leadership positions? Is it bias, a lack of role models, the old boy's club? Sure. But it goes even deeper. Research suggests women are trapped in a paradox that is deeply embedded in our culture. "The female gender role is based on the stereotype that women are nice and kind and compassionate," says social psychologist Alice Eagly. By contrast, she says, "in a leadership role, one is expected to take charge and sometimes at least demonstrate toughness, be very assertive in bringing an organization forward, fire people, etc. So what's a woman to do? Be nice and kind and friendly, as our gender stereotypes about women require? Or be tough and decisive, as our stereotypes about leadership demand? More here




How Costco became the anti-Walmart
How Costco became the anti-Walmart

For retailers, the Costco business model is an interesting one. No branded item can be marked up by more than 14 percent, and no private-label item by more than 15 percent. Mr. Sinegal warned that if Costco increased markups to 16 or 18 percent, the company might slip down a dangerous slope and lose discipline in minimizing costs and prices. How's that for a business philosophy, as opposed to opportunistic margin extraction that most other retailers indulge in! Sell a limited number of items, keep costs down, rely on high volume, pay workers well, have customers buy memberships and aim for upscale shoppers, especially small-business owners. In addition, don't advertise -- that saves 2 percent a year in costs. More here

















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May 10, 2021 - For Richer And Richest: Inside The Billion-Dollar Marriages, Open Relationships And Bitter Divorces Of The Forbes 400.

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TradeBriefs Editorial

From the Editor's Desk

Persuading the Body to Regenerate Its Limbs

Deer can regrow their antlers, and humans can replace their liver. What else might be possible?

Each year, researchers from around the world gather at Neural Information Processing Systems, an artificial-intelligence conference, to discuss automated translation software, self-driving cars, and abstract mathematical questions. It was odd, therefore, when Michael Levin, a developmental biologist at Tufts University, gave a presentation at the 2018 conference, which was held in Montreal. Fifty-one, with light-green eyes and a dark beard that lend him a mischievous air, Levin studies how bodies grow, heal, and, in some cases, regenerate. He waited onstage while one of Facebook's A.I. researchers introduced him, to a packed exhibition hall, as a specialist in "computation in the medium of living systems."

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For Richer And Richest: Inside The Billion-Dollar Marriages, Open Relationships And Bitter Divorces Of The Forbes 400
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Microsoft's president revealed how to succeed at the company. It's quite weird | ZDNet
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Elon Musk Reveals He Has Asperger's On 'Saturday Night Live'
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Musk is an unusual â€" and somewhat controversial â€" choice for SNL host.


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The time to negotiate an annual month of remote work may be right now
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