(2 articles) Do Your Employees Feel Respected? | The Little Things That Affect Our Work Relationships

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Don't like ads? Go ad-free with TradeBriefs Premium Do Your Employees Feel Respected?    When you ask workers what matters to them, respect from superiors often tops the list. Yet employees report more disrespectful and uncivil behavior each year. This disconnect happens in large part because leaders have an incomplete understanding of what constitutes workplace respect—and so even well-meaning efforts to provide it often fall short. The author’s research shows that employees value two distinct types of respect. Owed respect is accorded equally to all members of a work group or organization. It’s signaled by civility and an atmosphere suggesting that every member is inherently valuable. Earned respect recognizes individual employees who display valued qualities or behaviors. A respectful workplace brings enormous benefits to organizations, but efforts to provide one often fall short. That’s partly because leaders have an incomplete understanding of respect. Continued here You Might Like � � � � � � � � � The Little Things That Affect Our Work Relationships    One afternoon a manager we’ll call Kassie sent an email to her teammate, Harrison, explaining why she hadn’t included him in a meeting with a group of company executives earlier that day. She and Harrison got along well, and she wanted to make sure he wasn’t offended. Two days later the email still hadn’t been returned. This small incident made Kassie question their relationship. Why the sudden rudeness — was Harrison actually upset? Were they really on “good” terms? How should she act the next time they crossed paths? Harrison, meanwhile, had “write Kassie back” on his to-do list but had just been too busy to get around to it. He had no idea that his slow response concerned Kassie. Interactions with colleagues can often be confusing, not to mention a source of stress. This is a phenomenon we’ve seen regularly in the almost nine years we’ve each spent studying work relationships. After all, how you relate to your coworkers can make or break how you feel about your job. When you identify with them, for instance, you’re much more likely to be happy with your organization. People tend to think about work relationships in the wrong way, however. Evolution wired humans to appraise situations as either “good” or “bad,” so they could act on threats and opportunities. Instinctively, we assess our relationships with colleagues in similar either-or terms. The problem is, there are many types of work relationships — good, bad, and everything in between. A large body of research not only confirms this but shows that individual relationships often include a mix of both positive and negative aspects. Continued here

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